Becoming “easy to do business with” when interacting with a customer can provide a key source of differentiation especially for industries with complex products and services selling through dealers and distributors.

By making your customer’s experience satisfying and complete, sales and product configuration solutions are a key component in achieving higher levels of customer loyalty, increased revenue and lower cost-of-sales.

Unfortunately, allowing customers to configure their products and services is not a simple task. configure-to-order processes and applications are not only complex, but they have a direct impact on many other business functions, such as Customer Service, Bills of Material, Manufacturing, Supply Chain Management and Order Fulfillment. To address these challenges, Sanchit has developed best practices for defining technology and business requirements, and linked it with hands-on knowledge of leading configuration applications.

Since 1996, Sanchit has offered its clients with a full range of Configure-to-Order (CTO) consulting services:

• Developing a technology strategy for solving the complex products issues with a focus on becoming easier to do business with

• Providing QA assessment of the existing technical architecture

• Providing an in-depth assessment of product and services configuration requirements and matching customer needs to an appropriate guided selling or configuration application

• Implementing product configuration applications to fit your business requirements

• Integrating guided selling applications with most popular ERP solutions, including SAP, PeopleSoft, Oracle and SSA Baan.

Sanchit's Sales and Configuration consultants have extensive knowledge of the sales configuration market, including product expertise for Siebel, Firepond, Blue Martini, Comergent, Haht, Cincom, SAP, PeopleSoft, Oracle and SSA Baan.